Knowledgebase: Billing
Can I have my domain names or services renewed automatically?
Posted by Maria Brosnan on 17 June 2016 11:45 AM

Automatic renewal is available if you have stored a credit card against your account. Choose which services you wish to auto-renew, how long to renew for, and your credit card will be charged on the due date when we process the renewal.

You will be sent an email notice with all pending automatic renewals before they occur and you can disable automatic renewal up until 2 days before the renewal due date. If a service is auto-renewed we cannot reverse it and refund your money, so please ensure you turn off auto-renewal if you do not want to renew a service.