Knowledgebase: Email Setup Guides
Windows Mobile Email Setup Guide
Posted by Maria Brosnan on 23 June 2016 04:15 PM

To Set up Email on your Windows Phone

Please note your username is always your full email address.

From the home screen, swipe to find, then tap on "Settings", "Email & Accounts", and then "Add an Account".
Then tap "Advanced Setup".
Type in your email address and password, tap "Next".
Tap "Internet Email Account".
You can then enter the following settings.
Account name:  Enter a name/description for the account.

Your name: Enter your name.
Incoming email server:
Account type: POP3 or IMAP
User name: Your full email address.
Password: Your email account password.
Outgoing (SMTP) email server:
Select "Outgoing Server Requires Authentication" and "Use the same user name and password for sending email".
Tap "Advanced Settings".
Tap "Require SSL for incoming email'.
Tap "Require SSL for outgoing email'.
Tap sign in.

If you have any difficulty please contact Support.

Please ensure TeamViewer is installed on your computer BEFORE calling our support team. You can see further instructions on TeamViewer here.