Knowledgebase: Email Setup Guides
Outlook 2013 Email Setup Guide
Posted by Maria Brosnan on 23 June 2016 04:17 PM

 Please view the video guide below for setting up Outlook 2013:

 

Or alternatively, you can use the step-by-step guide below:

Remember your username is your full email address.

 

Step 1.
Open Outlook and Click on File in the upper left.

Step 1 Add Account

 

Step 2.
Click Add Account.

Add Account

 

Step 3.
Select Manual setup, then click Next.

Manual setup

 

Step 4.
Select POP or IMAP, then click Next.
POP will download email to your local computer. You can choose later in this setup whether to leave a copy on the server or not.
IMAP will sync with the server so an email deleted on your computer will be deleted from the server and not show on another device (such as phone, tablet, etc).

Choose service

 

Step 5.
Fill in the fields:
Your name: what you want people to see when they get an email from you.
Email address: Your full Freeparking email address.
Account Type: POP3 or IMAP
Incoming mail server: mailx.freeparking.co.nz
Outgoing mail server: mailx.freeparking.co.nz
User name: your full Freeparking email address
Password: as you have set up
Put a tick in the Remember password box and click More Settings.

POP and IMAP settings

 

Step 6.
Click on the Outgoing Server tab.
Make sure the first two items are selected (this is for an IMAP or POP3 account).

Outgoing server

 

Step 7.
Click on the Advanced tab.
For an IMAP account use the below settings.
Incoming Port: 993
Encrypted connection: SSL
Outgoing Port: 465
Encrypted connection: SSL
Root folder path: INBOX (all upper case, no spaces)

Advanced settings

For a POP account use the below settings.

Incoming Port: 995
Encrypted connection: SSL
Outgoing Port: 465
Encrypted connection: SSL

POP settings

 

Step 8.
Click Next.
Outlook will test the account settings.

Test settings

If both the incoming and sending tests complete, you will see two ticks and they will say completed. Click Close.

 

Step 9.
Click Finish if you’re done, or Add another account if you want to add another email address.

Finished

 

If you have any difficulty please contact Support.

BEFORE calling our support team, please ensure TeamViewer is installed on your computer. You can see further instructions on TeamViewer here.