Knowledgebase: Email Setup Guides
Outlook 2011 (Mac) Email Setup Guide
Posted by Maria Brosnan on 23 June 2016 04:44 PM

Please view the video setup guide for Outlook 2011 (Mac) email below:


Alternatively, you can use the step-by-step guide below:

Replace with your own Freeparking email address.


Step 1. Open Outlook from the Dock menu.

Dock menu


Step 2. From the top menu click Tools then Accounts.

Tools - Accounts


Step 3. Click the E-mail Account option to proceed.

Add Account


Step 4. Enter the following fields and click the Add Account button.

  • Email Address: Your Freeparking email address.
  • Password: Your email password.
  • Configure automatically: Unticked
  • User name: Your Freeparking email address.
  • Type: IMAP (or POP)
  • Incoming server: : 993
  • Use SSL to connect: ticked
  • Outgoing server: : 465
  • Override default port: ticked
  • Use SSL to connect: ticked

Email settings


Step 5. Click the More Options button.

More options


Step 6. Change the Authentication option to Use Incoming Server Info then click OK.

Use Incoming Server info


You can now close the email settings by clicking the red circle in the left corner of the accounts window.

You can now send and receive emails using Outlook 2011.

If you have any difficulty please contact Support.

BEFORE calling our support team, please ensure TeamViewer is installed on your computer. You can see further instructions on TeamViewer here.