Knowledgebase: DNS
Managing Basic DNS Records
Posted by Maria Brosnan on 27 June 2016 04:44 PM

When you initially access the DNS editor you will see and be able to manage the 'basic' DNS records. These are the IP Address ("A" Records), Alias ("CName" Records) and the Mail Servers ("MX" Records).

There is also a drop down menu providing various DNS templates you can apply.

Edit DNS records

When selected these templates only change the relevant records, for example, the Gmail template only adds the Gmail MX records and leaves any existing A or CNAME records untouched.

IP Address ("A" Record)

The IP Address ("A" Record) section allows you to manage and create 'A Records' which resolve your domain name or subdomains of your domain name to an IP address.

Please note that the Freeparking DNS editor requires any sub domains to be in the format of subdomain.yourdomain.co.nz. For example 'www.mydomain.co.nz' in full.

A Records

To edit an existing A record, simply change the IP Address for the Host Name or Host Names as required. 

To add a new A record, enter the domain or subdomain into the Host Name field on an empty line and the appropriate IP Address in the IP Address field. 

To save, click the 'Continue' button at the bottom of the page and on the next screen click the 'Finish' button.

NOTE: Some hosting providers will tell you to add a DNS record for '@' pointing at their server's IP Address. '@' stands for your domain name. In the case of the example above that would be 'mydomain.co.nz'. Our system will not accept '@' instead of the domain name.

Alias ("CName" Record)

The Alias ("CName" Record) section allows you to resolve sub domains of your main domain to other fully qualified domains or sub domains.

Please note that the Freeparking DNS editor requires any sub domains to be in the format of subdomain.yourdomain.co.nz. For example 'autoconfig.mydomain.co.nz' in full.

CName Records

To edit an existing CNAME record, simply change the entry in the right hand 'Domain Name' field as required. 

To add a new CNAME record, enter the required subdomain into the 'Domain Aliases' field on an empty line and the appropriate domain name or sub domain into the 'Domain Name' field. 

To save, click the 'Continue' button at the bottom of the page and on the next screen click the 'Finish' button.

There are some rules associated with CNAME records which you need to be aware of. A CNAME record can only be added for a sub domain of your domain name e.g. in the example above 'autoconfig.mydomain.co.nz', or the most common sub domain 'www.mydomain.co.nz'.

You cannot have a CNAME and an A record for the same sub domain. This is useful to be aware of as some hosting providers will tell you to add the 'www' subdomain record for your domain as a CNAME record. It is fine to do that but you must make sure to delete any conflicting 'A Record' which may exist for the 'www' subdomain record for your domain at the same time.

Mail Servers ("MX" Record)

The Mail Servers ("MX" Record) section allows you to specify the mail server host name that email for your domain name should be delivered to.

MX Records

As a general rule the Host Name field would always contain just your domain name.

You can have more than one MX Record, with each pointing to different Mail Server names. This provides redundancy in the case of the primary mail server having problems accepting email or being offline.

You would enter the secondary mail server records with a lower priority to the primary mail server.

If the primary mail server with the highest priority stops accepting email, then a sending mail server should check for a secondary mail server record and try and deliver the email to that.