Knowledgebase: DNS
Managing Advanced DNS Records
Posted by Maria Brosnan on 27 June 2016 04:56 PM

If the domain name has any advanced DNS records you can see them under the Other Custom Records section.

Custom Records

Advanced DNS record can be added and managed by clicking the 'Modify Advanced Records' link. The Advanced Records section also provides the ability to see and manage the 'basic' DNS records for the domain name.

Caching Time (TTL)

In the Modify Advanced Records section you can control the Caching Time (TTL) setting for the DNS records for the domain name.

Use the Drop Down menu for 'Caching Time (TTL)' and select the preferred new TTL from the options provided.

TTL Setting

Then click the Continue Button at the bottom of the page and then the Finish button to save.

You then need to allow for the previous caching time to pass before you can be certain that the new caching time will have been recognized by other providers caching name servers

Descriptive (TXT)

Existing TXT records can be edited by updating the contents of the Data field on the right.

TXT records

Then click the Continue Button at the bottom of the page and then the Finish button to save. You will need to allow for the changes to propagate according to the Caching time (TTL) as in the previous section.

A new TXT record can be added by clicking the 'Add another record' button at the bottom of the page.

New TXT record

Click the drop down button in the middle field and select Descriptive (TXT) as the type of record to be added.

Add TXT

Fill in the Host Name field on the left with the domain name or sub domain required and the Data field on the right with the appropriate data. Then click the Continue button at the bottom of the page and then the Finish button to save.

New records will become live within 15 minutes as there are no previous cached records which would need to expire.

Service (SRV)

Service (SRV) records are advanced records used for directing traffic for one domain or sub domain to another on a specified port number.

They are most commonly used by the Office365 email system although there are other systems which do use them.

To edit an existing SRV record make the appropriate required changes to the recorded data.

SRV Records

Then click the Continue button at the bottom of the page and then the Finish button to save. You will need to allow for the changes to propagate according to the Caching time (TTL) as in the Caching Time (TTL) section above.

To add a new SRV record use one of the free record types at the bottom of the page.

New SRV Record

Use the drop down menu and select Service (SRV) as the record type.

Fill in all fields with the data provided by the service provider requiring you to add SRV records.

Then click the Continue button at the bottom of the page and then the Finish button to save.

New records will become live within 15 minutes as there are no previous cached records which would need to expire.

SRV Record fields explained

When adding a SRV record the first field, Host Name, needs to contain the information provided for 'Service.Protocol.Domain Name'. In the example provided that is '_sip._tls.mydomain.co.nz'.

The second field is the Record Type which should be “Service (SRV)”.

The third field is for the Preference value which is the same as Priority.

The fourth field is the Weight value.

The fifth field is the Port value.

The sixth field is the Target value.

SRV fields explained

Note: Some service providers provide their required SRV records in very confusing formats. If you have any issues adding SRV record please feel free to request that our Technical Support team add them for you. We would require the records provided in text format and the request sent from the Freeparking account contact email address or using the Messages section within the Freeparking account.

IPv6 Address (AAAA)

If used or required IPv6 (AAAA) records can be edited or added in the same way. There is an option to select IPv6 (AAAA) as the record type when adding a new record in the advanced DNS view.