Knowledgebase: cPanel Control Panel
cPanel Backup and Restore Guide
Posted by Maria Brosnan on 14 June 2016 05:44 PM

You can access your cPanel page from

Please replace with your own domain name.

Backups allow you to download (to your computer) a zipped copy of either your entire site or database.
To back-up your website or database, first you need to login to your cPanel.

From the first Overview screen, in the Files section click on Backups.

Files Section


Under Download a Home Directory Backup, click the Home Directory button, or; Under Download a MySQL Database Backup, click the Database name.

Full Backup


In the popup that appears, choose the location you want to save the backup too on your computer, then click Save.
The backup file will be downloaded to the destination you have chosen in a compressed file. The file can be unzipped on a PC with the appropriate software.

Note: If your browser is set not to ask where to save downloads, the file will be downloaded to your default downloads folder.
Note: The option to Download or Generate a Full Website Backup will work but you cannot restore full backups through your cPanel interface only partial backups.



When you restore a home directory backup or database backup, this will overwrite any existing files/data currently on your hosting account or database.

This guide assumes you already have a cPanel backup of your website/database to restore from.

To restore your website or database, first you need to login to your cPanel.

In the Files section click on Backups.


 Under Restore a Home Directory Backup click the Browse button; or

To restore a database, click the Browse button under Restore a MySQL Database.

Restore backup


In the popup window that appears, browse to the location of your backup file on your computer, select the backup file and click Open.

Click Upload and you will see the progress of your files being restored.


If you have any difficulty please contact Support.