Knowledgebase: Domain Names
How do I register a Domain name?
Posted by Tim Fisher on 17 January 2019 04:46 PM

You can register a Domain name from our Freeparking website Home page or Domains page using the search field displayed. As part of the process you will be prompted to provide the login details of your Freeparking account or to create a new account if you do not already have one.

If you have a Freeparking account you can also register a new domain while logged in. Once you are logged in go to the Add Service page and use the 'Register' option in the Domain Names section.


Registration FAQ's

Who is the owner of a Domain name?

Domain names are technically not ‘owned’; rather they are licensed for exclusive use for a period of time.

The individual or organisation that has rights to use the domain name is listed in the domain name registration records as the ‘Registrant’.

You must be very careful to specify the correct legal Registrant details when you are registering a domain name.

The Registrant contact details are made available in a public ‘whois’ database provided by the registry.

Can I hide the ‘whois’ details of my domain?

For .nz Domains registered with Freeparking you can request a Whois sheild for the domain if it is registered to an individual and is not being used for trading.

There is no charge for a Whois sheild for .nz Domains.

You can request the Whois sheild for a .nz Domnain from your Freeparking account.

Once logged in manage the Domain and go to Service Management. Find the WHOIS Privacy section and tick the "I wish to enable WHOIS privacy and have read and accept our .nz Domain Name Terms and Conditions" box and click the Enable button.


For Top Level Domains (.com, .net, .info etc.) registered with Freeparking you can purchase a ‘whois shield’ service for the Domain – this effectively hides the whois details from the public.

AU and UK Domain names do not support this ‘whois shield’ - it is a requirement that the ‘whois’ details for these domains be publically displayed.

The charge for adding a whois shield for Top Level Domains is $25+GST annually.

To request whois privacy for a Top Level Domain, please log a ticket with our support team.

Can I register a Domain name that is already registered to somebody else?

No. If a Domain name is already registered then you will not be able to register it as the current Registrant has exclusive rights to that unique name. However, you could contact the current Registrant (holder) of the Domain name and negotiate to purchase it from them if you wish.

To find the Registrant details for an existing domain name you can use the Domain name search tool provided on our website.

What can I do if somebody else has my Domain name registered in their name?

If there is a dispute regarding the incorrect or unlawful registration of a Domain name which you believe you are entitled to: For .nz Domain names there is a Dispute Resolution Service provided by the Office of the Domain Name Commissioner (DNC).  Information on the Dispute Resolution Service and an online complaint lodgement form is available at

For other Domain name extensions, you may need to take legal action against the current Registrant and should seek legal advice.

When can I register an expired domain name?

When a domain name expires it is put into a 'pending release' or 'suspended' status at the Registry, however there is a holding period after cancellation during which the current Registrant can reactivate the domain name by making payment of the outstanding renewal fees and often some additional fees.

For .nz domain names this Registry ‘Pending Release’ period is 90 days from the date of cancellation.

For ‘Top Level Domains’ (.com, .net, .biz etc.) the registration is usually cancelled around 35 days after the expiry date, and the Registry ‘Redemption Period’ is a further 30-35 days after cancellation. It will cost additional charges to restore a Top Level Domain once it is in the redemption period.

Following the holding period the domain is then released back into the pool of names available for anybody to register.  For Top Level Domains however, due to the domain name 'after-market', it can be very difficult if not impossible to register a domain name as it is being released back into the pool of available names.

How do I register a domain name?

If you would like to apply for an domain name please visit [] or contact us if you have any questions.

Can I cancel my domain name and get a refund?

Most of the Domain Registry providers we use allow for cancellation of a new domain name within the first five (5) days of registration. If you wish to request cancellation of a newly registered domain name, you will need to email within 48 hours.  We will provide a refund of the payment made by you for registration excluding a NZ$5 administration fee.

If your domain name has been registered for longer than five (5) days, it will not be possible for Freeparking to cancel the registration and provide a refund.