Knowledgebase : Billing
We offer a 30 calendar day money back guarantee on our email and web hosting services. You will be given a refund of the fees paid excluding a NZ$15 administration fee and any domain name registration fees. Please email accounts@freeparking.co.nz if you w...
Automatic renewal is available if you have stored a credit card against your account. You can choose which services you wish to auto-renew, how long to renew for, and your credit card will be charged on the due date when we process the renewal. You will...
Payment is either done by credit card / debit card or Online Banking via POLiPay via our secure account portal on the Freeparking website: https://secure.freeparking.co.nz/ [https://secure.freeparking.co.nz/] Or you can make payment by credit card / debi...
The NZ Registry updates once every hour so please allow one hour. If you have renewed an expired Top Level Domain (TLD), please allow up to 48 hours for all services to resume.