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Knowledgebase : Email > General Email FAQs
How do I access my email when I am away from my computer or overs...
You can access your email while away from your computer by going to http://mail.yourdomain.co.nz/webmail. You will be presented with a few options, Roundcube (red), Nutsmail (blue) being the main ones. Each option will log you in and you will see the same...
How do I change my Spam Filter settings?
You can change your anti-spam settings by logging into your mail admin panel (http://mail.yourdomain.co.nz/mailadmin). Click on Manage Accounts, and click on the account to change from the list. Click on Advanced Options. 'Spam filtering on' should be t...
How do I change the password for my email account?
* Login into your Freeparking account (freeparking.co.nz then My account top right) * Services * _yourdomain.co.nz_ email plan (Manage) * Service Management tab * Mail control panel (Login) * In the mail control panel - Manage Accounts, * ...
How do I forward my email to another email address?
You can redirect your email to another email address by logging in to your email admin panel (http://mail.yourdomain.co.nz/mailadmin). Click on Manage Accounts, and then click on the account to forward from the list. Click on "Responder and Forwarding Opt...
How do I set up extra users/mailboxes?
You can add a new mailbox/user by logging into your mail admin control panel at http://mail.yourdomain.co.nz/mailadmin. Click on "Manage Accounts" from the menu on the left of the screen and then click "Add User" to create a new mailbox. Fill in the detai...
I received an disk space warning email, what does it mean?
'Current disk space consumption has reached a limit' or 'Current disk space consumption has reached a critical limit' or 'Current disk space consumption has exceeded the allocated disk space for user X' This notification email is in regards to website s...
Is there a size limit on email attachments I send or receive?
Yes, there is a limit on the maximum message size. Our Spam/Virus filtering system sets a hard limit of 20MB per message. If you would like a lower maximum size, you can change this by logging into your mail admin panel (http://mail.yourdomain.co.nz/maila...
Someone has sent me an email but it hasn’t arrived, what can I do...
* Check the email was sent to the correct email address. * Ensure your email program is downloading email correctly and you have a good Internet connection. * Whitelisting: First you must note that this option should only be used if you identify an ...
What are the Incoming and Outgoing Mail Server settings for my ma...
Incoming Server: mailx.freeparking.co.nz SSL / Secure Connection: enabled Outgoing Server: mailx.freeparking.co.nz SSL / Secure Connection: enabled Username: *Your full email address* Password: *Your email password* Outgoing authentication must be enabled...
What can I do to reduce the amount of spam I receive?
Reducing the amount of spam you receive can be a tricky thing. There is no one way to reduce the amount of spam that you receive, but you can start with the following: * Make sure that you have Spam Filtering turned on and configured correctly (see FA...
What links can I bookmark or add to favourites to quickly view or...
http://mail.yourdomain.co.nz/webmail - The webmail login page http://mail.yourdomain.co.nz/roundcube - The webmail login page for Roundcube http://mail.yourdomain.co.nz/nutsmail - The webmail login page for Nutsmail http://mail.yourdomain.co.nz/mail...